Last updated: October 6, 2026

Business information

Storefront name: Ollivanders
Trading name: Ollivander Goods
Business structure: sole-trader activity operating under a trading name
Country: United Kingdom

Business correspondence address

Ollivander Goods
Mediaworks
191 Wood Lane
London W12 7FP
United Kingdom

Customer contact

support@ollivandershop.com
Our team replies within 24–48 business hours.

Product returns

To return an item, contact us by email with your order number. We provide a prepaid return label, the correct return address and instructions. The correspondence address above should not be used for product returns unless our team instructs you to do so. See our Returns & Refunds Policy.

Store policies

Terms of Sale
Terms of Service
Shipping Policy
Privacy Policy